Refund policy

We want you to love your cards as much as we loved making them. If something’s not right, we’ll make it right.

Damaged or wrong item? Life’s a mess, but your order shouldn’t be. If your card arrives bent or damaged, or isn’t what you ordered, email kittyconfettipaper@gmail.com within 14 days of delivery with your order number and a photo. We’ll send a replacement or a full refund, your choice, at no cost to you.

Changed your mind? Totally fair. You can return unused cards in their original condition within 30 days of delivery. Email us first to start a return. Return shipping is on you. Once we receive the cards, we’ll refund the item price to your original payment method within 5–7 business days. We don’t refund original shipping charges.

What we can’t take back: cards that have been written in or mailed (we’d love to know who got them, though), gift cards, and items marked final sale.

Questions? Email kittyconfettipaper@gmail.com. A real human (the entire staff, actually) will get back to you.